Whether you are about to become a junior manager or are moving up the managerial ladder, this informative guide will allow you to practise and refine your skills - making sure that you achieve your aims and make the best possible impression.This guide will help you to:* be aware of your own, your senior manager's and your staff's expectations* form teams and make them work * delegate authority* contribute to staff selection and induction* appraise your staff* cope with disciplinary issues and grievance procedures* evaluate your performance