This book reports on the collaboration between the Department of Education in the University of Liverpool and the National Museums and Galleries on Merseyside on a programme of research and development concerned with the public's response to exhibitions and displays in the museum environment. The aim of publication is to describe the way in which an education evaluation programme can play its part in developing a more effective museum service, and the report presents the rationale for the studies, methodological issues, management and training issues, specific outcomes and future plans. An appendix sets out implementation proposals.