Your go-to, quick reference guidebook on business etiquette and communications

In an increasingly digital landscape, where businesses and clients are spread out across the globe, there’s never been a time before when essential communication skills have been so imperative. Internationally renowned business communications speaker, coach, and author Barbara Pachter returns with an invaluable guidebook to help you improve office conduct, increase your career opportunities, and succeed in the business world—all through clear, effective communication.

The Communication Clinic addresses numerous different elements of communication, including blog posts, making successful presentations, writing effective emails, and presenting yourself professionally in the workplace, interacting via Skype, and more. Laid out into 99 quick and easy-to-digest chapters, Pachter helps you identify and diagnose any of your communication problem areas, and then provides you with prescriptive, implementable steps to not only overcome these difficulties, but to thrive in the face of them. Succinct suggestions and helpful exercises are included so you can immediately apply these new, unique lessons.