What do you do with a client who texts incessantly during sessions, or posts derogatory reviews and comments about you online? How do you respond when a client asks to be your Facebook friend, or who emails or texts you? These and many more issues comprise the safety, ethics, and protocol concerns the impact modern technology has on mental health services. This book covers all of these burning topics, sheds light on many other confusing issues, and offers solutions and guidelines for creating and maintaining a healthy, modern, ethical, and effective practice in the 21st century.