In
the last few years repeated scandals have rocked their worlds of many
industries. Matt Nixon has had a
privileged insider seat in several of the organisations which came to suffer
major crises, crises which inspired deep emotional responses. The organisations
involved often became so disliked that they were treated by some as ‘Pariahs’,
to be publicly despised and berated.
But Nixon’s analyses, which included assessment
of the strategic challenges at board level, the practical workings of complex
global organisations, the decision-making and personalities of senior
executives, the political and policy issues of national and international
governance and oversight, and the views of NGOs and protest groups opposed to
the status quo, led him to conclude that the
picture of widespread criminality, immorality and incompetence often painted in
the public narrative was at odds with the day-to-day reality of life in these
businesses.
Pariahs:
Hubris, reputation and organisational crises’ explores why
some organisations seem to become Pariahs and lose their trusted reputations
and analyses how we can stop organisations
becoming Pariahs and what leaders and those who govern or regulate at-risk
organisations can do to lower the risks of such stigmatisation.