Translating the latest research into practical applications and best practices, authors Christopher P. Neck, Jeffery D. Houghton and Emma Murray unpack how managers can develop their managerial skills to unleash the potential of their employees. The text examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of organizational behaviour. Packed with critical thinking opportunities, experiential exercises, and self-assessments, the new edition provides students with a fun, hands-on introduction.