KEY BENEFIT: Organizational Communication: Foundations, Challenges, and Misunderstandings explores organizational communication from the perspective of all organizational members - not just management - utilizing interviews to evaluate communication and misunderstandings. Modaff, Butler, and DeWine center their perspective on the concept of misunderstandings, which highlights the idea that communication in organizations is inherently problematic. This focus positions communication at the center of organizational life, and shows the reader how and why communication can serve to create and resolve misunderstandings of all types and in every aspect of organizational functioning. The Fourth Edition provides a foundational overview of the field and intersperses the discussions with excerpts from interviews conducted with more than 200 leaders and workers in a variety of organizations.



KEY TOPICS: An Introduction; Classical Theories of Organizations; Humanistic Theories of Organizations; Systems Theory; Organizational Culture; Critical Theory; Realistic Recruitment; Socialization of New Members; The Individual in the Organization; Superior-Subordinate Communication; Peer and Co-worker Communication; Organizational Teams; Leaders and Leadership



MARKET: For anyone interested in Speech and Organizational Communication