Successful operations management is crucial for the efficient administration and running of any sports business, from voluntary organisations to elite professional clubs. Operations Management for Sport offers the most comprehensive and complete overview of operations management in a sporting environment currently available. Covering all aspects of operations, from facilities and amenities to events and competitions, the book paints a complete and clear picture of operations management and ties research and theory to practice in sport.


Focusing on sporting services and encompassing case studies from sports business around the world, the book examines all facets of the running of sports operations, including:




operations strategy
operations design
supply and demand management
capacity management
legal aspects of operations
performance management
project management.


With chapters structured to enhance student learning and a companion website offering lecture slides and additional student resources, Operations Management for Sport is a complete introductory guide to operations management in sport. It is an essential text for any undergraduate student on a sport management course, and useful applied reading for undergraduate business students.