CODING BASICS: UNDERSTANDING MEDICAL COLLECTIONS is part of a series designed to provide you with the foundation you need to work in today’s medical office. This installment of the series introduces you to the collections process in the medical office. This worktext includes hands-on exercises, aging reports, denial and appeal letters, and common debt collection terms to familiarize you with the collections process. You will also find information on federal collection laws, HIPAA, contract negotiation, and the appeals process.