This book provides support, guidance and models for "making sense" of the difficult and sometimes confusing work environment of nurses. The information is presented in a readable and accessible manner. With health care once a high profile political issue, there is an increasing level of tension, uncertainty and a lack of knowledge of what is happening outside the immediate work environment. Nurses are continually required to adjust and adapt in order to cope with a constantly changing set by providing a relevant, practical and timely book that emphasises practical management theory and practice. Of particular value is the emphasis placed on the operational nurse, at all levels.