Understanding Police Operational Performance provides a roadmap for police agencies to implement performance-improvement strategies that work. This book provides an easy-to-read, comprehensive overview of the key indicators of successful internal operations of police agencies in the United States, and equips readers with the tools needed to bring police organizations to top performance.

Ideal for law enforcement professionals, as well as city or county administrators and policymakers, this book offers practical advice for planning and conducting an evaluation of the various components of a police organization. It is also appropriate for use in law enforcement, criminal justice, and political science courses.