THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEReal success is about the future, not the past. As a supervisor, you'll be most effective if you concentrate on setting goals for your employees, rather than assessing past events and behaviors.

This completely revised and updated second edition of Perfect Phrases for Setting Performance Goals provides hundreds of precisely worded performance goals you can put to use in virtually any situation. This handy,quick-reference guide provides effective language for:



Focusing your people on the most important parts of their jobs
Communicating your expectations
Aligning employee goals with organizational priorities
Improving productivity and morale in the workplace
Reducing disagreements during performance reviews