Positive and productive IEP meetings lay the groundwork for better student outcomes, but when team opinions clash and emotions run high, a meeting can fall apart before the child can benefit. A neutral third-party facilitator can make all the difference--and now there's a practical, how-to guide that shows professionals how to step into this critical role. A popular staff development and conflict resolution specialist whose dynamic presentations have helped thousands of professionals, Nick Martin shows readers how to effectively facilitate the whole IEP process, from initiating contact with team members to working through even the toughest conflicts. Because a good facilitator knows what to say and how to say it, readers will get dozens of realistic team dialogues that not only model effective words but also help them master tone and delivery. And the practical, quick-reference tools and exercises--such as a model IEP meeting agenda, facilitation intervention exercises, and facilitator dos and don'ts--make the principles of successful facilitation clear and easy to apply. A must for IEP facilitators and a valuable read for all team members, this highly accessible guide is the key to maintaining harmony as parents and professionals work toward their common goal: IEPs that help children reach their full potential.