The productivity of labour and capital are critical to competitive success. Recently more companies are recognising that by implementing techniques which measure and improve productivity, they can continuously improve their organisation's performance.

This audit outlines why and how managers should carry out productivity assessments. It provides you with a set of tools which help you define the scope of an audit, the steps which need to be taken, and the types of situations where an audit may be used. It examines:

• The basic concepts underlying productivity
• The steps required to conduct a productivity audit
• How to systematically audit and benchmark your company's performanceHow to implement a productivity audit