Written by a skilled trainer, speaker, former college professor, and author, this clear and focused book operates on the premise that students or employees aspiring to succeed in the workplace will achieve their goals more easily if they know how to speak persuasively and effectively. Throughout the volume, all aspects of making credible and persuasive presentations are covered—from delivery techniques, to entertaining the audience, to handling questions and answers during a speech—with a clear emphasis on how to impress and win over one's listeners.