Still reeling from the break-up with the love of his life, insurance firm cold-caller Ray English has become a bit of a screw up. Cynical and withdrawn, Ray is aimlessly drifting through life in London with his long suffering best friend, Danny. However, once he is asked to reform his college band for a friend's wedding, Ray is soon forced to face up to his old life, and the hometown he had tried so hard to turn his back on. Anya Belmont is a woman with a secret and a history that continues to shape her life. A coffee shop owner in Salisbury, Anya is successful, yet bored; married, yet lonely. She is also slowly being driven to distraction by her highly temperamental friend, the child-hating children's author, Eva Cunningham. Through fate, coincidence or just bad timing, Ray and Anya's lives begin to change when Ray cold-calls Anya and the two strike up a seemingly innocuous conversation. Against their better judgement, their conversation is soon the start of a relationship played out over the phone. But can there ever be anything real in a phone call? A sharp-witted, saccharine-free, thoroughly modern tale of lost loves and found friendships.