Managers spend most of their time interacting with staff yet very few get any kind of training or instruction on the most effective ways to do so. In many cases, people are promoted into management positions because they are technically competent in some area, but this does not mean they will have the necessary skills to manage staff well. This book is aimed at managers who need to acquire these vital people skills that are essential for success in a management career."People Skills for Managers" is divided into fourteen chapters, each dealing with an essential people skill. To facilitate the learning process, each chapter has a summary, a Mind Map overview, a people skills quotient and five practical things the reader can do to improve their skills in each specific area. Acronyms and inspirational quotations are sprinkled throughout the text.Developing good people skills is the hallmark of the successful and effective manager. "People Skills for Managers" provides all the tools and techniques that can help anyone develop the essential ability to manage people.