This book is the outcome of EPARC supported three year research project involving seven major high-street retailing clients: Arcadia Group, Boots, Borders(UK), Halifax plc, Nationwid, Rubicon Retail Ltd, Pizza Express: and their supply chains. The book comprises two complementary parts. The first, the Good Practice Framework, is the 'what to do' for effective refurbishment involving the closer integration of 'supply' and 'value' chains in construction. The second, the 'why do it this way', comprises research evidence from a wide range of construction and business management sources: including process maps, management models and outcomes from fieldwork with the retail clients and their supply chains: that provided the basis for the framework..