Learn how to provide better service to distance information users!

This book is the result of the conference held in May, 2004 in Scottsdale, Arizona, focusing on librarians' challenges providing service to nontraditional faculty and students. Respected authorities discuss in detail specific problemsand fresh strategies and solutionsto further promote service to distance information users. Each chapter tackles a particular issue such as collaboration outside the contributor's organization or how services can be monitored and assessed to gauge quality, and fully explains what can be done to address those issues. Each distinguished contribution was carefully selected by a 26-member advisory board using a juried abstracts process. Thorough bibliographies, useful figures, tables, and graphs provide accessibility and clarify ideas.

Some of the topics in this book include:



the promotion of library services to Native American students

the planning and development process of a project to create a Web-based multi-media instruction tool for off-campus graduate students

an examination of direct linking tools provided by major aggregators

distance learning for the learning disabled

distance learning implementation strategies for institutions

course management software (CMS) and library services integration

a survey of Association of Research Libraries offered services

the do’s and don’ts of videoconferencing on and off-campus

an eBooks collection study

one-on-one research coaching via digital reference service

an online tool that assesses students’ research skills and attitudes

creating a library CD for off-campus students

expanding student and faculty access to information services

the collaboration with faculty on electronic course reserves

developing assessment questions for services supporting off-campus learning programs

providing secure off-campus access to library services beyond proxy servers

and much, much more!



The Eleventh Off-Campus Library Services Conference Proceedings is an invaluable comprehensive resource detailing the latest challenges and solutions for on- and off-campus librarians.