Mergers, layoffs, marketplace upheaval, political and economic turmoil—organizations of all types and sizes inevitably face major change. After all, theonly certainty is change itself. Managing in Times of Change helps managers,teams, and individuals take the bull by the horns when it comes to change.The book begins with lessons for managers to face change head-on, by notfighting the inevitable, and being honest about present circumstances and thelikely course of events. Next, the book coaches managers on how to lead theirteams through the process of change by painting a picture of what is currentlygoing on and focusing on desirable outcomes. Lessons include squashing therumor mill and holding people accountable.Lastly the book focuses on individual reactions to change and how to best guidepeople through it. These steps include understanding how people react to change,offering empathy, giving individuals positive things to do, and standing up forpeople when you think they are right.