Through extensive interviews with employees at all levels, William and Kathleen Lundin document typical "dumb" behavior demonstrated by management and survey the damage those behaviors can have on both the people and the organizations they work for. Using the popular "co-dependence" model, they provide therapeutic/psychological strategies and suggestions for combating the problem, showing both employees and management how to avoid the "dumb/smart" trap in order to become part of a healthier, more functional organization.