MCSA/MCSE 2003 JumpStart gives you the solid grounding you need to approach MCSA and MCSE certification training with confidence:

• Microprocessors and memory



• Data storage



• Input/output devices



• Hardware configuration



• Desktop operating systems



• DOS and Windows basics



• The OSI reference model



• Common network models and architectures



• Internetworking protocols



• Network operating systems



• Windows XP and Server 2003 platforms



• Active Directory basics



• Windows XP and Server 2003 account and resource management