With a foreword by Jimmy Wales, founder of Wikipedia. Hailed as the most revolutionary aid to the spreading of human knowledge since the Gutenberg printing press, Wikipedia depends entirely on a legion of unpaid and often anonymous volunteers. With a paid staff of just 10 and an operating budget of a little more than ¢3 million, Wikipedia is consistently one of the top ten websites, competing with multi-billion dollar companies such as Google, Yahoo and Microsoft. This is the story of how they managed it.