From the bestselling author of Say It Like Obama comes a master class in true leadership and crisis management exemplified by Governor Andrew Cuomo.

When New York became the epicenter of the COVID-19 pandemic in early 2020, Governor Andrew Cuomo stepped up to the plate and showed the kind of leadership our nation needed. In his daily press conferences, Cuomo displayed all of the qualities we look for in our leaders: confidence, competence, calm, and caring. He relied on scientists, medical professionals, and leading experts to get the facts; organized response teams to get things done; and provided strong, informative updates to reassure the public. With his commanding presence and no-nonsense style, he guided us through the storm with surprising humanity, skill, and grace.

In this valuable book, Fortune 100 leadership coach Shel Leanne examines the important lessons every leader can learn from the Governor’s superb handling of the crisis, particularly with regard to:

• Strategy: how Cuomo listened to the experts to gather data, make decisions, and create a rapid response plan.
• Communication: how Cuomo used his public appearances and personal stories to project calm, promote cooperation, and inspire confidence.
• Execution: how Cuomo backed up his words with action and purpose, and remained flexible and agile to adjust to an ever-changing situation.

Filled with practical advice as well as powerful insights from other world-class leaders, this book provides a master class in crisis leadership that will help business leaders from all industries rise to meet challenges.