Ultimately, the value of any needs assessment lies in whether it leads to action plans for improving and enhancing the organization or group for which it was conducted. In practice this may be more difficult that it would seem.

This book takes the reader through a journey of getting results utilized and then evaluating the needs assessment itself. Pitfalls to avoid along the way are thoughtfully illuminated. A major highlight of the text is the "double dozen" techniques that can be used to make the trip a special experience. The text explains where the techniques best fit into making utilization a reality.