The challenges facing public sector managers and IT professionals have never been more complex -- or the stakes so high. Faced with strict compliance deadlines, they must juggle their limited resources to modernize their agency operations and break down silos of information, all the while continuing to serve their constituents. To do so, they must create, implement, and manage sophisticated, multi-tiered information systems and operations. The Black Book on Government Technology addresses this need by covering a broad spectrum of topics from a non-technical cross-agency, international perspective. Each chapter, written by an expert, concerns a different aspect of government technology. Topics include homeland security, IT convergence, disaster recovery, identity and access management, e-government, and much more. Designed in an entertaining spy motif, the book includes an Insider Notes sidebar on every spread; proprietary research displayed with charts and author analysis; case studies to illustrate key points; and a glossary and resource appendix.