This is the practical survival guide for every CIO and IT manager who is fighting the battle to do more with less. Covers everything from budgeting and measuring, to planning, sourcing, and architecture. Each chapter is introduced with a real-life story that shows how the common themes that have emerged from each author's unique experiences are related. The critical skills that every IT manager needs to master are covered in detail with real-life insights and practical examples. Whether your IT organization is wrestling with outsourcing maintenance issues, or critical infrastructure problems, the solutions you need can be found in this book.