This balanced text, with its blend of theory and applications, gives an in-depth understanding of production and operations management in an easy-to-understand style. Employing an innovative approach, the author, shows how the use of modern advanced technology gives a boost to production processes and significantly helps production and operations management.

The book demonstrates the use of special software packages to solve actual problems. Retaining the original contents, the book, divided into six parts, explains: WHY - the necessity of production and operations management; WHAT - product/service design, product quality and other issues; HOW - process design and related issues; WHERE - plant location, layout and capacity; WHEN - planning and control of production operations; and WHO - human relations issues that affect production and operations.

Key features:


Learning objectives at the beginning of each chapter enable readers to focus on important points.
A concept quiz at the end of each chapter helps the reader to evaluate his understanding of the concepts explained.
Numerous solved examples, and answers to all chapter-end numerical problems are provided.
Covers Service Operations in almost every chapter, in addition to traditional manufacturing operations.
A section with 10 progressive short case studies provides real-world experience.
Chapter-end summaries helps readers to review key concepts.


This text will be of benefit to students of management and engineering (mechanical, production and industrial engineering). An instructor manual containing PowerPoint slides and solutions to chapter-end problems is available.