Wall Street Journal Bestseller and Publishers Weekly Bestseller

Build a business with relationships at the center, and you will seize the competitive edge in today’s volatile job/or talent market

People are quitting their jobs in droves, then coming back. Employees are demanding flexibility, while some leaders insist they return to the physical office. Remote work is incredibly convenient but complicated. The job market is always in flux, but one thing is for sure: the last few years have presented the greatest challenges the business world has ever faced. Don’t freak out. If you accept the new reality and harness the incredible power of healthy, authentic relationships, you can seize the competitive edge in this new world of work.

In The Retention Revolution, Keswin makes the case for completely rethinking the nature of work, workers, and workplaces. Rather than view a workforce as a talent pool filled with loyal company employees, you should look at it as a constantly flowing river of dynamic, robust human beings, where people come and go—and often come back. Keswin walks you through this reframing process and replaces seven old ideas that don’t serve anyone anymore with powerful new concepts that drive organizational success, including:



New: Dynamic change is what powers people and organizations
      Old: Stability leads to growth   


New: Autonomy and flexibility make work work
     Old: People are only working when you can see them    


New: Developing your tech intelligence is paramount
      Old: The more technology, the better

New: Companies benefit from well-adjusted employees; personal development is professional development
      Old: Professional development should be job-related 






This game-changing playbook is filled with accessible and actionable case studies and research that will prove how transforming these old ideas into new beginnings is good for people, great for business, and just might change the world.



With The Retention Revolution, you have everything you need to form deep connections with employees (and even potential employees), starting with the organization’s very first contact with the person and extending to throughout the person’s entire career.