From The One Minute Manager® to Raving Fans, Ken Blanchard’s books have helped millions of people hone their own leadership skills and develop the potential of those around them.

Now, in Leading at a Higher Level, Ken Blanchard reveals the answers to world-class leadership. You too can benefit from the advice that has helped thousands of leaders and organizations become more people-oriented, customer-centered, and performance-driven.

Learn about the “triple bottom line” and how to use it to create effective targets and visions. Discover how to turn your customers into “raving fans” and develop a true “customer mania.” Practice Blanchard's renowned Situational Leadership® techniques for leading yourself, teams, and entire organizations. Find your own personal “leadership point of view”, a skill that all truly great leaders possess ... and find out how to apply it throughout your entire life.

No matter who or where you are, you can create high-performing organizations that make life better for everyone.

Raise your game, boost your performance and ensure that you are leading at a higher level.