This is not a cut-and-dry approach to OB: Gordon's underlying viewpoint assumes that more than one perspective in OB can be right. She prepares students to analyze organizational situations in a variety of ways, rather than just one. To this end, she presents her acclaimed diagnostic approach, integrating diagnosis—describing, understanding and explaining behavior—and action—controlling, managing or influencing behavior—to bridge the gap between comprehension and understanding. The Sixth Edition also continues to integrate theory, research and applications, with numerous current real-world examples throughout.