Using OB as a way to capture and retain competitive advantage. Each chapter has a box on "Securing Competitive Advantage." This box addresses ways that organizations and managers can attract, motivate, and retain the best people, and also improve performance and attitudes over time. All end-of-chapter cases/exercises have been removed from the text and will be published in a separate, shrink-wrappable booklet, (the booklet will be FREE to Wagner adopters.)