This text sets writing in a workplace context and deals with the common concerns of both technical and business writing. It is addressed to those whose primary job responsibility will not be writing, but who must write on a regular basis in order to succeed in the workplace. It offers a practical, real world approach to writing, in print and electronic formats, while integrating a concern for the important social and political issues that help shape workplace writing.

Writing in the Workplace combines both a product and a process approach for those instructors who want their students to understand both the routine realities and the special sensitivities of the workplace and the writing that sustains it. Students are given clear advice about writing while being shown annotated drafts of documents and their revisions in order to help them understand the kinds of writing options available and the results of those options.

The forms of workplace writing are presented in a context of actual workplace audiences, occasions, and collaborative settings. Planning and researching are emphasized as a prelude to instruction on the basic ways to structure, draft, revise, incorporate graphics, and create effective layouts for workplace documents. In addition, electronic formats and tools are treated in all writing contexts. Real world sample documents illustrate the types of writing discussed, and numerous practice opportunities are provided through in-chapter and end-of chapter exercises.