Balances the technical and managerial aspects of data communications. The goal is to strike a balance between understanding how networks operate and how to successfully apply them.


? "Real Life" examples used throughout the text. The use of networks has become more complex over the past few years. The text contains dozens of examples in Management Focus Boxes that shows how real organizations are using telecommunications and networking.


? Coverage of all the important topics in data communications is included in the text. The critical technology and/or network management issues are covered.


? Network Protocols coverage--TCP/IP.