This package includes a physical copy of Operations Management, Global Edition, by Heizer as well as access to the eText and MyOMLab.

For undergraduate Operations Management courses.

This Global Edition has been edited to include enhancements making it more relevant to students outside the United States

A broad, practical introduction to operations, reinforced with an extensive collection of practice problems. 

Operations Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market. The problems found in this text also contain ample support—found in the book’s solved-problems, worked examples, and myomlab, Pearson’s new online homework and tutorial system—to help students complete and understand assignments even when they’re not in class.  

For a briefer version without the business analytic modules at the end of the text, see Heizer/Render’s Principles of Operations Management: Sustainability and Supply Chain Management, 9e.

MyLab and Mastering from Pearson improve results for students and educators. Used by over ten million students, they effectively engage learners at every stage.

MyOMLab is a personalised online study and assessment system, which tailors to the unique learning needs of each student. Offering unlimited opportunities for practice and providing relevant and timely feedback, it helps students master key concepts, experience more "I Get It" moments and ultimately achieve better results.

“I can honestly say it has revitalised and vastly improved my teaching, evaluations, and student success in my Operations Management courses…”

“I also give pre-class quizzes each week. Students now read each chapter before class and this makes a huge difference in participation.”

“Most importantly, learning has been enhanced, and on average, grades have gone up.”

Barry Render, Graduate School of Business, Rollins College

For students

• Interactive Tutorial Exercises and Multimedia Learning Aids - homework and practice questions are correlated to the textbook, and they regenerate algorithmically to give students unlimited opportunity for practice and mastery.
• Study plan for Self-paced Learning - study plan helps students monitor their own progress, letting them see at a glance exactly which topics they need to practice.

For educators

• Algorithmically Generated Values – MyOMLab exercises are taken directly from your textbook's end-of-chapter exercises and enhanced with algorithmically generated values.
• Extra Help for Students – contains a number of tutorial tools and learning aids that give students the help they need when they need it.
• Personalized Study Plan – You can view the students' study plans from the Gradebook and use the mastery icons to see how they're doing on their own.

• Homework and Test Manager – MyOMLab's powerful homework and test manager lets you choose which exercises to assign.
• Gradebook - The MyOMLab Gradebook records student performance on practice, homework, quizzes, and tests and allows you to weight assignments