95% of communication is non-verbal: the shifty glance, the gentle touch, the folded arms or the hard stare. Wordless communication is instant and instinctive. So it's astonishing that we don't take time to learn the subtleties of this ancient and revealing language. Understanding the body's responses puts you in control. You can make the right impression; show someone you care; know when they fancy you - and make sure they know you fancy them! You can recognise stress or aggression and learn to calm the situation and be sure who is telling the truth - and who isn't. The ultimate in self-awareness that lets you understand others and be understood.