This Ninth Edition prepares today′s students to successfully navigate our increasingly global community. Fred E Jandt introduces essential communication skills and concepts that will enable them to interact successfully with different cultures and ethnic groups. Jandt provides unique insights into intercultural communication – at home and abroad – through an emphasis on history, culture and popular media.

Throughout the text, Jandt reinforces the important roles that stories, personal experiences and self-reflection play in building our intercultural understanding and competence. This new edition includes an updated map programme that provides students with additional context for discussion of cultures and regions across the globe.