This book introduces readers to organizational behavior (OB) terms and concepts. It surveys micro (motivation, perception, communication, group dynamics, leadership) and macro (organizational structure, culture, environment) topics in OB. It addresses such issues as diversity in the workplace, the quality movement, the rise in discontent and cynicism regarding work, coping with organizational retrenchment and downsizing and managing large-scale organizational change. It also discusses stakeholder management, interorganizational alliances and the international environment.