Helps first-time buyers to:Navigate the property maze like an expert.Successfully negotiate the purchase.Organise the mortgage and solicitor.Avoid the pitfalls others make.Confidently resolve common problems.Helps first-time sellers (plus those who haven't moved for a long time and face a changing world since they last sold a property) to:Choose the right estate agent.Prepare the property for marketing.How to arrange a Home Information Pack (HIP).Evaluate the all-important offers.Prevent a chain from breaking.Take control of the sale through to its successful conclusion.