Performance Measurement is the first in a new series of an ongoing effort by
the Institute of Medicine (IOM) to improve health care quality. Performance
Measurement offers a comprehensive review of available measures and
introduces a new framework to examine these measures against the six
aims of the health care system: health care should be safe, effective,
patient-centered, timely, efficient, and equitable. This new book also
addresses the gaps in performance measurement and introduces the need
for measures that are longitudinal, comprehensive, population-based, and
patient-centered. This book is directed toward all concerned with improving
the quality and performance of the nation's health care system in its
multiple dimensions and in both the public and private sectors.Table of Contents


Front Matter
Executive Summary
1 Introduction
2 Current and Future State of Performance Measurement and Reporting
3 Achieving a National System for Performance Measurement and Reporting
4 Moving Forward: What Should Be Measured?
5 Research Agenda
Appendix A Glossary
Appendix B National Organizations Involved in Performance Measurement
Appendix C Case Studies
Appendix D Ten Design Principles
Appendix E Methodology and Analytic Frameworks
Appendix F Commissioned Paper: Improving the Quality of Quality Measurement--John D. Birkmeyer, Eve A. Kerr, and Justin B. Dimick
Appendix G Starter Set of Measures
Appendix H Commissioned Paper: Efficiency/Value-Based Measures for Services, Defined Populations, Acute Episodes, and Chronic Conditions--Kyle L. Grazier
Appendix I Commissioned Paper: Transitional Care Performance Measurement--Eric A. Coleman
Appendix J Commissioned Paper: Palliative Care/End-of-Life Measures--Sydney Dy and Joanne Lynn
Appendix K Biographical Sketches
Index