Pearson Education Limited Sivumäärä: 296 sivua Asu: Pehmeäkantinen kirja Painos: 3rd edition Julkaisuvuosi: 2015, 17.09.2015 (lisätietoa) Kieli: Englanti
Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!