Get the exam preparation you need to succeed: study tips, test-taking techniques, drill and practice in all major test topics, answer explanations, case worker glossary. Find out what case workers and eligibility specialists do: developing and implementing social service plans, determining eligibility for social services, counseling, interviewing social service clients. Learn how to apply for a case worker job: finding out about vacancies, obtaining job announcements, filling out the application forms. Sharpen your skills in all test subjects: investigation, social work, housing and social welfare, judgment in social welfare, determining eligibility for public assistance and housing, reading interpretation, effective communication, interviewing techniques.