As people, particularly those without personal access to technology, increasingly turn to libraries for Internet services, the need for on-site training is clear. This practical guide offers a step-by-step plan for creating a formal training program geared towards the needs of your library and its users. From focused, half-hour tutorials to full-day workshops for library users young and old, Teaching the Internet in Libraries introduces you to the art of teaching. You'll learn how to teach users the basics so that they can independently navigate the Web, and take advantage of the variety of databases and graphical interface electronic catalogs that the modern library has to offer. Packed with screen captures and ready-to-use instruction, this helpful book is flexible enough to adapt to libraries of all types and sizes. Gordon helps you to: Convince administrators that Internet training is essential to your library's outreach efforts. Fulfill the needs of a diverse audience by tailoring training to specific populations (beginners, the elderly, ESL) and interests (job searches, genealogy, e-mail). Solicit feedback for evaluating and improving your training program. Pass on what you learn to your staff, and ""train the trainers."" Adapt what has worked in other libraries to your setting. This is the definitive hands-on resource for teaching electronic information literacy - an important mission of any forward-looking library.