This book picks up where the well-received Futurework (1994) left off. It builds a strong case for workplace trainers treating their work as research. The nine chapters are designed to prepare readers to become workplace consultants. The authors present their workplace training program of research as well as a mastery learning model. By presenting ideas from instructional psychology, cognitive science, mastery learning, and performance based assessments, and then relating these findings to the workplace, the authors offer a new way to look at learning in the workplace. Considerable focus is given to the need to enhance diversity within workplace settings. Suggested readings are included with each chapter.