"This book is a great resource to introduce the field to those who are just thinking of becoming public administrators…The first book of its kind to focus not on managers but on the front-line employees themselves."
—Russell W. Mills, Bowling Green State University

This latest work by highly regarded scholar of bureaucracy Charles T. Goodsell uses narrative essays and accompanying video profiles to bring to life the work and careers of individuals working for the common good in 12 essential jobs at all three levels of American government. The first book to explicitly encourage undergraduates to consider the public service as a career, Public Servants Studied in Image and Essay offers an on-the-ground look at some of the careers available to them after graduation. It showcases the hard work and dedication of ordinary bureaucrats—rather than administrative leaders—to help students appreciate the nature and achievements of American bureaucracy. The book’s narratives are framed by an introduction and conclusion by Goodsell to provide context and to place them within the research on bureaucracy and public administration. 

This book includes Exclusive! Video Interviews