Business Coverage for Business Users





The latest release of Outlook is more about business productivity than ever before. Thoroughly updated to reflect the latest software improvements, Mastering Microsoft Outlook 2002 does more than ever to help you tap into the unparalleled feature set Outlook 2002 offers serious business users. Inside, you'll find a wealth of information on the techniques you need to know to make Outlook work just right for your team--from customization to collaboration. You'll also find complete, in-depth coverage of all the tasks and tools that matter to you and your enterprise, including:


? Communicating with contacts through e-mail, letters, instant messages, and phone calls


? Using speech recognition to create e-mail and control Outlook with your voice


? Sending and receiving e-mail from multiple e-mail accounts


? Using Word as your e-mail editor to create exciting HTML mail


? Maintaining and publishing personal and group calendars


? Managing and delegating tasks


? Tracking communications and work in Office applications using the Journal


? Printing phone directories and calendars for paper-based planners


? Defining custom views to organize and extract Outlook data


? Granting delegate status or permissions so others can access your Outlook folders


? Writing rules to automatically handle mail messages


? Using Outlook on a Microsoft Exchange Server network


? Collaborating with a SharePoint Team Services Web site


? Synchronizing Outlook folders so you can take Outlook on the road


? Creating custom Outlook forms and applications using VBScript and VBA