Library managers and supervisors face staffing decisions every day. When priorities change quickly - whether relating to diversity, legal challenges, new technology, or simply a desire to build an exciting team and bring people together to do their best - it takes more than good intentions to achieve results. Two experienced library managers explain how to create a productive work place, as they weave practical advice and expert commentary into an easy-to-use resource. Drawing both from common sense and from the experience and insights of the pros, they address an increasingly turbulent library environment. They focus on daily, real-world practices with: Specific strategies for brand-new supervisory staff; Tips for encouraging a positive work ethic, maintaining productivity, and building teamwork; Proven advice on practical supervisory issues like hiring, firing, interviewing, training; Policies and procedures that maintain fairness while addressing potential legal landmines; Guiding supervisors through the intricate process of managing others, this comprehensive handbook addresses the fundamental issues facing new managers. It also serves as a welcome refresher and reference for experienced managers facing new challenges in the complex and changing environments in their libraries.