This worldwide best-selling business statistics book teaches readers how to apply statistics to real-world business problems through the author's unique three-step approach to problem solving. Readers learn to IDENTIFY the right technique by focusing on the problem objective and data type. They then learn to COMPUTE the statistics by hand or by using Excel® or Minitab. Finally, they INTERPRET the results in the context of the problem. This approach enhances user comprehension as well as practical skills.