Human Relations Development is a skills training manual for improving interpersonal communication. The text focuses on human relations between teachers and their students, parents, peers, and the general public. The emphasis of the book is that “interpersonal communication and human relations” is one of four generic life-skills, an essential skill of all educators.

Core conditions of empathy, respect, warmth, concreteness, genuineness, appropriate self-disclosure, confrontation, and immediacy are addressed and applied chapter by chapter. Scales for each of the above are included so that trainers can learn how to rate their level of functioning both globally and specifically. Issues of the changing roles of educators and theory/applications of multicultural- related issues in schools and the classroom are also discussed.