RealityCharting is a new way of thinking that goes far beyond the traditional root cause analysis problem-solving processes. It provides structure to each stakeholder's reality, thus creating a common reality that all can buy into. In this companion book to the RealityCharting software, you will not only discover a simple process that defines the structure of causation, you will find links to online interactive exercises and training that help you better understand the process. What took days in a classroom can now be learned in a matter of hours. The RealityCharting process and software easily facilitates creating a common reality from the input of all stakeholders and thus minimises the normal conflict and power politics found in conventional root cause analysis processes. Available in six languages, the RealityCharting software easily supports global operations and should be used to document the causes of your successes.